Meet Our Physicians and Staff

For more than 30 years, we’ve provided Dallas and surrounding suburbs with the BestCare possible!

Dr. David Carlson

David Carlson, MD

Medical Director

D Best Winner 2020Dr. David Carlson has cared for patients of all ages for 32 years at his south Garland family practice, where patients are enveloped in a warm, welcoming atmosphere and treated like friends—because they are. “I love what I do,” Dr. Carlson says. “I try to show enthusiasm every day and get to know my patients, talking to them about their interests and families. This is not your standard doctor’s office. I put a lot of thought into making it an inviting, eclectic place where everyone feels comfortable and cared for.”

Dr. Carlson recently expanded and updated BestCare Family Medical Center, which now includes seven exam rooms, primary and urgent care services, on-site lab and X-ray services, and three PA’s on staff. The practice also offers convenient office houses, walk-in appointments, and diagnostic testing for nerve conduction, blood flow, and brain function. Dr. Carlson, a recipient of numerous industry awards for innovation in his field, says he is proud of remaining open to patients throughout the pandemic.

He wanted to make sure he was available to his patients when they needed him most. “We figured out a way to make it work with plenty of safety measures in place to safely see patients for routine visits and offer COVID-19 testing and telemedicine visits for patients who needed these services,” he says. “The reason I became interested in family medicine was having the opportunity to care for a wide variety of issues. Family medicine is never boring and always challenging. We emphasize preventive care here, which is why we participate in the Medicare Advantage Program, always looking at potential warning signs more aggressively and staying on top of things that could negatively impact our patients’ health.”

One of the many reasons Dr. Carlson’s patients have been coming to his practice for three decades is because of the time he spends with them during appointments. An avid antique collector, he has filled each room of the practice with his treasures–a good conversation-starter with his patients. In fact, some patients bring their own finds for the collection. Family history of disease, high blood pressure and cholesterol, diabetes—whatever the health issue, he thoroughly explores the diagnosis, risks, and treatment options. To make sure patients receive his undivided attention, he has a scribe attend each appointment so that he can spend time listening and talking to the patient rather than getting distracted by entering details into a laptop or on a notepad.” I am a common-sense doctor,” he says. “I try to cover all the bases and talk about what can be done to keep my patients well and living longer. We want to be here, practicing family medicine and taking care of our patients for another 30 years.”

Josanne Howard, PA

Josanne Howard, PA

Dr. Carlson was proud to add a new Physician Assistant to his staff in 2015. Josanne graduated from Bryan Adams High School in Dallas then went to the University of Texas at Dallas, completing her Bachelor of Science in Biology with a minor in mathematics. She next attended Lock Haven University in Pennsylvania for Physician Assistant Studies before returning to Dallas to as a certified Physician’s Assistant.

Josanne Howard was born and raised in the beautiful Caribbean Republic of Trinidad and Tobago, tropical islands first sighted by Columbus in 1498 which eventually became British in 1814.

Trinidad and Tobago are two islands that make up the Republic, and each one is a veritable paradise. Tobago inspired the book Robinson Crusoe and was the location chosen by Walt Disney for the 1959 movie, Swiss Family Robinson.

Filming locations included some of Josanne’s old stomping grounds—Richmond Bay (the Robinson’s beach), Mount Irvine Bay (the Pirate’s beach), and the Craig Hall Waterfalls. The famed Swiss Family tree house was constructed in a 200-foot tall saman tree that still stands today in Goldsborough Bay.

Tobago

Josanne Howard’s interest in medicine began with a love of nature in one of the world’s most picturesque isles.

Josanne Howard, PA, confers with her lead nurse.

Prior to coming to BestCare, Josanne practiced in an Emergency Medicine and Urgent Care setting so she is quite accustomed to helping patients of all ages, and dealing with the full range of everyday accidents, illnesses and ailments. Her warm, intelligent personality is instantly likable and her broad medical knowledge is a wonderful addition to the BestCare team. We are very proud to have her.

She is excited to be part of the BestCare team and looks forward to meeting you.

Rowdy Sarrett, PA-C

Rowdy Sarrett, PA-C

Rowdy Sarrett, native of the small rural city of Farmersville, TX, received his Bachelor’s Degree in Spanish as well as his Master of Science Degree in Physician Assistant Studies at Harding University in Searcy, Arkansas. Rowdy has extensive experience in medical missions in Guatemala and continues to use his conversational Spanish while attending to the Hispanic patient population of Garland. In his free time, Rowdy enjoys building computers, traveling, and spending time camping and kayaking. He is excited to be part of the BestCare team and looks forward to meeting you.

Sneha Mathew

Sneha Mathew, MPAS, PA-C

Mrs. Sneha Mathew, MPAS, PA-C, is a NCCPA board certified Physician Assistant. PA Mathew attended University of Texas at Austin to obtain her bachelors degree and attended Texas Tech University to obtain her Masters degree in Physician Assistant studies.

What can your PA do? A Physician Assistant works alongside the healthcare team in providing care for a patients general health & wellness. As a Physician Assistant, PA Mathew performs: annual physical examinations ( health steps, sports physicals, wellness exams, well women screenings), manage chronic medical conditions, evaluate sick visits, order and interpret labs, prescribe medications, performing procedures (suturing / splinting etc), with the supervision of Dr. Carlson.

“My inspiration to work in family medicine stems from my mothers selfless act of providing medical care to Hurricane Rita refugees several years ago. As a Registered Nurse, she helped patients when we were refugees ourselves. I strive to practice medicine with care and compassion. I want to thank the patients of Best Care Garland for letting me be a part of their healthcare.”

PA Mathew enjoys cooking, baking, an active lifestyle, and exploring different cultures. PA Mathew looks forward to seeing you soon.

BestCare’s fabulous Office Manager, Tricia, handles personnel and administrative affairs for the practice.

At BestCare Family Medical Center, we want to be thought of as the “Family Doctors in Garland.” Whenever you need medical care, minor medical, and emergency care in Garland Texas… you can always trust that BestCare will be staffed with trained professionals. We provide quality health care and we’re also easy to find. Our medical center is centrally located in Garland, Texas, and we also service Dallas, Mesquite, Richardson, Rowlett, Rockwall, Wylie, Sachse and the surrounding areas. Call BestCare at (972) 240-1789 to schedule an appointment today.

Make an appointment for an exam

BOOK NOW

BestCare Services

Aches and Pains
Aches & Pains

As people age, they often experience varying kinds of aches and pains, from headaches to acid reflux.

Asthma

Asthma affects 3 percent to 7 percent of adults 60 and older, and is even more common in children.

Checkups
Checkups

Medical checkups, annual physicals, school physicals. Wellness physicals. Well-woman exams.

Children’s Health

For 25 years, Bestcare has treated children of all ages. We’re both medical professionals and parents.

Diabetes
Diabetes

Dr. Carlson can teach you helpful tips and practical ways to control or prevent the disease.

General Illnesses

We test to diagnose sniffles, sore throat and coughs using our own lab facilities right on premises.

Heart Health

Heart disease is often avoidable. Following a heart-healthy lifestyle doesn’t have to be complicated.

Obesity

Obesity is a medical problem that we can help you overcome. Dr. Carlson can help you with a customized plan.

Quit Smoking
Quit Smoking

We can help smokers quit with medications that work. Feel better right away and enjoy better health.

Sexual Health
Sexual Health

We provide discrete treatment for sexually transmitted diseases, including HIV screening/treatment.

Wellness Exams - Medicare
Wellness Exams

If you’re 65 or over, Medicare requires an Annual Wellness Visit for a customized health care plan.

Women's Health - OB Gyn
Women’s Health

Mammograms, pregnancy testing, pap smears, and more to protect women’s health.

BestCare Services

Aches and Pains
Aches & Pains

As people age, they often experience varying kinds of aches and pains, from headaches to acid reflux.

Asthma

Asthma affects 3 percent to 7 percent of adults 60 and older, and is even more common in children.

Checkups
Checkups

Medical checkups, annual physicals, school physicals. Wellness physicals. Well-woman exams.

Children’s Health

For 25 years, Bestcare has treated children of all ages. We’re both medical professionals and parents.

Diabetes
Diabetes

Dr. Carlson can teach you helpful tips and practical ways to control or prevent the disease.

General Illnesses

We test to diagnose sniffles, sore throat and coughs using our own lab facilities right on premises.

Heart Health

Heart disease is often avoidable. Following a heart-healthy lifestyle doesn’t have to be complicated.

Obesity

Obesity is a medical problem that we can help you overcome. Dr. Carlson can help you with a customized plan.

Quit Smoking
Quit Smoking

We can help smokers quit with medications that work. Feel better right away and enjoy better health.

Sexual Health
Sexual Health

We provide discrete treatment for sexually transmitted diseases, including HIV screening/treatment.

Wellness Exams - Medicare
Wellness Exams

If you’re 65 or over, Medicare requires an Annual Wellness Visit for a customized health care plan.

Women's Health - OB Gyn
Women’s Health

Mammograms, pregnancy testing, pap smears, and more to protect women’s health.